AUREX — Terms of Service

Last Updated: August 16, 2026

Welcome to AUREX. These Terms of Service govern your access to and use of the AUREX website, products, services and related features.

By accessing our website or purchasing products from AUREX, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase our products.

1. About AUREX

AUREX is a premium streetwear brand offering clothing and fashion products through its online store.

Throughout these Terms, the terms "AUREX," "we," "us," and "our" refer to AUREX, while "you," "customer," and "user" refer to the person accessing our website or purchasing our products.

2. Use of Our Website

You agree to use the AUREX website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to our website, servers or systems.

• Interfere with the security or operation of the website.

• Copy, reproduce or distribute our website content without permission.

• Use our website to transmit malicious software or harmful code.

• Provide false, misleading or fraudulent information while placing an order.

AUREX reserves the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers or website.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, colours, sizes and other information displayed on our website are accurate.

However, actual product colours may vary slightly depending on your device's screen, lighting and display settings.

Product availability may change without prior notice.

AUREX reserves the right to correct errors, inaccuracies or omissions in product information at any time.

4. Prices

All product prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

Prices may be changed at any time without prior notice.

Applicable taxes, shipping charges or other charges, where applicable, will be displayed during the purchase process.

AUREX reserves the right to correct pricing errors. If an order has been placed at an obviously incorrect price due to a technical or human error, AUREX may contact the customer regarding the order before processing it.

5. Orders

When you place an order through our website, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been finally accepted.

AUREX reserves the right to accept, cancel or refuse an order where reasonably necessary, including in circumstances such as:

• Product unavailability.

• Incorrect product or pricing information.

• Suspected fraudulent activity.

• Payment issues.

• Incorrect or incomplete customer information.

• Technical errors.

• Delivery restrictions.

If AUREX cancels an order for which payment has already been received, the eligible amount will be refunded through the applicable payment method.

6. Customer Information

You agree to provide accurate and complete information when placing an order.

This may include:

• Full name

• Mobile number

• Email address

• Billing address

• Shipping address

• Payment information where applicable

AUREX is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Payments

Payments may be processed through third-party payment gateways and payment service providers.

By completing a transaction, you confirm that you are authorized to use the selected payment method.

AUREX does not store sensitive payment information such as complete card numbers or payment authentication credentials unless expressly stated otherwise.

Payment processing is subject to the terms and policies of the relevant payment service provider.

8. Cash on Delivery

Where Cash on Delivery is available, additional conditions may apply.

AUREX may limit or disable COD availability for certain locations, products, order values or customers.

AUREX may also contact customers to verify COD orders before dispatch.

9. Shipping & Delivery

Delivery timelines displayed on the website are estimates and may vary depending on the destination, courier service, weather, holidays, operational conditions and other circumstances beyond our reasonable control.

AUREX is not responsible for delays caused by circumstances outside our reasonable control.

For complete information regarding delivery, please refer to our Shipping Policy.

10. Returns, Exchanges & Refunds

Returns, exchanges and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that you have reviewed and accepted the applicable return, exchange and refund conditions.

Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot lawfully be excluded under applicable Indian law.

11. Promotional Offers & Discount Codes

AUREX may offer promotional discounts, coupon codes, prepaid offers and other promotional benefits.

Unless specifically stated otherwise:

• Promotional codes cannot be exchanged for cash.

• Only one promotional code may be used per order.

• Promotional offers may have additional eligibility conditions.

• AUREX may modify or discontinue promotional offers where permitted.

• Certain products may be excluded from promotional offers.

AUREX reserves the right to cancel orders where promotional codes are used fraudulently, incorrectly or in violation of the applicable offer terms.

12. Intellectual Property

All content available on the AUREX website, including but not limited to:

• AUREX name and logo

• Product designs

• Product photographs

• Graphics

• Videos

• Website design

• Text

• Product descriptions

• Branding

• Marketing materials

• Icons and visual elements

is owned by or licensed to AUREX and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell, publish or commercially exploit AUREX content without prior written permission.

13. AUREX Trademarks

The AUREX name, logo, branding, product names and related marks may constitute trademarks or brand assets of AUREX.

You may not use AUREX trademarks or branding in a manner that suggests an unauthorized association, sponsorship or endorsement.

14. User Reviews & Content

If you submit reviews, photographs, videos, comments or other content to AUREX, you represent that:

• You have the right to submit the content.

• The content does not violate applicable law.

• The content does not infringe another person's intellectual-property or privacy rights.

• The content is not fraudulent, misleading, abusive or unlawful.

By submitting content to AUREX, you grant AUREX a non-exclusive, royalty-free right to use, reproduce, display and publish that content for legitimate business, marketing and promotional purposes, subject to applicable law.

AUREX may remove content that violates these Terms or applicable law.

15. Third-Party Services

Our website may use third-party services such as:

• Payment gateways

• Shipping and logistics providers

• Analytics services

• Marketing platforms

• Customer-support services

• Social-media integrations

These third-party services may have their own terms and privacy policies.

AUREX is not responsible for the independent policies or practices of third-party service providers.

16. Website Availability

We aim to keep the AUREX website available and functioning properly.

However, we do not guarantee that the website will always be:

• Available without interruption.

• Free from technical errors.

• Completely secure.

• Free from viruses or other harmful components.

The website may occasionally be unavailable due to maintenance, upgrades, technical problems or circumstances outside our reasonable control.

17. Limitation of Liability

To the maximum extent permitted by applicable law, AUREX will not be responsible for indirect, incidental, special or consequential losses arising from the use of our website or products.

Nothing in these Terms shall exclude or limit liability where such exclusion or limitation is prohibited under applicable law.

These Terms do not limit any statutory rights or remedies available to consumers under applicable Indian law.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold AUREX, its owners, employees, representatives and service providers harmless from claims, losses or expenses arising from:

• Your violation of these Terms.

• Your unlawful use of the website.

• Your misuse of our products or services.

• Your violation of another person's rights.

• Fraudulent or unauthorized activity associated with your account or order.

19. Force Majeure

AUREX will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Floods

• Fires

• Pandemics

• Government restrictions

• Strikes

• Transportation disruptions

• Internet or telecommunications failures

• Courier or logistics disruptions

• War or civil unrest

• Other extraordinary events beyond reasonable control

20. Privacy

Your use of the AUREX website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store and process information associated with your use of our website and services.

21. Changes to These Terms

AUREX may update these Terms of Service from time to time.

Any updated version will be published on this page with the revised Last Updated date.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

22. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any dispute shall be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.

Nothing in this clause limits any mandatory consumer rights or remedies available under applicable Indian law.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.

24. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy and Return & Refund Policy, constitute the terms governing your use of the AUREX website and purchase of our products, subject to applicable law.